Every family deserves an amazing clean space
That sentence is why the business exists, and it has not changed since 2013.
Family-run, and still local
The founders of Natalie ’ s Cleaning have been in the service business for more than ten years, providing Southern California with house cleaning and janitorial services since 2013.
We started the way most cleaning businesses start: one person, a car full of supplies, and a handful of families who kept recommending us. What we noticed early was that people rarely left a cleaner because the cleaning was bad. They left because someone different turned up every week, or the price kept moving, or nobody answered the phone.
So we built the business around fixing those three things. One assigned cleaner per home. A clear hourly rate you know before we start. A phone that a person answers between 9 and 6, six days a week.
A home is a sanctuary — the place a family relaxes and spends the little time it has together. Our job is not really cleaning. It is giving you back the part of the weekend you would otherwise spend on the bathroom floor.
Our commitments, in plain words
Our main goal is to provide not only a service, but the confidence that your home and family are in good hands.
Honesty first
If we cannot do something, or cannot get to you in time, we say so immediately. We would rather lose a job than take it and let you down.
Attention to detail
The difference between a clean house and a professionally cleaned one is the edges, the corners and the things you only notice when they are wrong.
A personal touch
We select cleaners for patience and kindness as much as for skill. They are in your home, often around your children and pets.
We accommodate
Allergies, a sleeping baby, a nervous dog, a surface that needs a specific product. Tell us once and it goes in writing.
A short timeline
Natalie ’ s Cleaning starts
Founded in Los Angeles after more than a decade working in the service industry. One cleaner, a handful of families, and word of mouth.
Janitorial work begins
Residential clients who owned small businesses started asking us to clean their offices too. Evening and weekend commercial work became a permanent part of the business.
Into the Conejo Valley
Demand from Calabasas and Hidden Hills pulled us west into Thousand Oaks, Simi Valley and Agoura Hills.
Short-term rental turnovers
Hosts in Santa Monica and Marina Del Rey needed resets between guests on fixed windows. We built a separate checklist and photo-report process for it.
Twenty-plus cities, six days a week
From Simi Valley to Marina Del Rey, still family-run, still answering our own phone.
Come and see the difference
Free estimate, transparent hourly pricing, and a cleaner who will be the same person next month.